In-person pickup & benefits
With in-person pickup, you pay online in advance and collect your items yourself at the Charong office in Jeju. There's no parcel fee.
What is in-person pickup?
Choose "In-person pickup" as the receiving method at checkout and no parcel fee is added. The item price stays the same. All items except fresh hairtail are eligible.
Location and hours
- Location: Charong office (30 Dodubong 2-gil, Jeju-si, Jeju Special Self-Governing Province, Republic of Korea)
- Hours: weekdays 11:00–17:00; choose from one-hour slots. For pickup today, choose from 14:00–17:00 once your order is prepared (14:00–15:00, 15:00–16:00 or 16:00–17:00). You can come at any time within your slot.
- Pickup isn't available on Saturdays, Sundays or public holidays. Contact our Customer Center (064-727-1006) and we'll explain how to collect it from the parcel box in front of the office.
Same-day pickup when you order before the cutoff
Order and pay before the cutoff (8:50 AM for meat, 11:00 AM for seafood) and you can pick it up during that afternoon's pickup hours. After the cutoff, you can choose from the next business day.
Packaging options
- As packed: take it home in the same packaging we use for parcel delivery (insulated cooler box).
- Bulk: no packaging. We'll give you a bag and 1 ice pack per order, and the 2,000 KRW packaging fee is also taken off.
Price example (1 item at 30,000 KRW)
| How you receive it | Amount paid | Vs. parcel delivery |
|---|---|---|
| Parcel delivery (item + parcel fee) | 35,000 KRW | — |
| In-person pickup | 30,000 KRW | −5,000 KRW |
| In-person pickup · Bulk | 28,000 KRW | −7,000 KRW |
The 5,000 KRW parcel fee is charged per parcel, separately from the item price. The bulk packaging fee is 2,000 KRW. Amounts reflect current settings.
Reward points for bundled parcels
For general products received by parcel delivery, every time two parcels are bundled, one parcel fee (5,000 KRW) comes back to you as reward points after purchase confirmation. Fresh hairtail is not included.
Items not available for pickup
To keep it fresh, fresh hairtail is always sent by parcel delivery. If your cart has both fresh hairtail and other items, you can choose in-person pickup only for the other items.
Please note
- Payment is in advance only. There's no payment on site.
- Once the order is being prepared, it can't be canceled or changed.
Questions: Customer Center 064-727-1006